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Privacy

Privacy Policy

Last updated: August 5, 2026

ABF Complete Auto collects information you submit through Request Service so the shop can respond and discuss your vehicle.

What we collect

How we use it

The information is used to respond to your request and discuss timing and next steps. ABF Complete Auto may contact you by phone, text or the optional email you provided.

Submitting the form is not a confirmed appointment. ABF will follow up to confirm.

Photos

Uploaded photos are stored privately and only accessed by ABF staff reviewing your request. Please avoid uploading licences, insurance documents or other sensitive records.

Website services

This website uses only the services required to deliver pages and receive Request Service submissions.

Contact about privacy

For privacy questions, call (902) 807-6666.

SMS Messaging Consent and Disclosure

By providing your phone number and opting in, you agree to receive SMS text messages from ABF Complete Auto regarding service, appointments, account updates, promotions, or other business-related communications. Message frequency may vary, and recurring messages may be sent. Message and data rates may apply.

You can opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP.

SMS consent and phone numbers collected for SMS communications will not be shared, sold, rented, or disclosed to third parties for marketing purposes.

Verbal Consent

In some cases, we may obtain your consent to receive SMS messages during a customer service interaction or phone call. When obtaining verbal consent, our representatives will clearly explain:

Verbal Consent Script

“We would like to send you text messages regarding service, appointments, account updates, promotions, or other business-related communications. Message frequency may vary, and message and data rates may apply. You can opt out at any time by replying STOP to any message. Do you agree to receive these text messages?”

Confirmation Message

After consent is provided, the customer will receive a confirmation text message:

“You have successfully subscribed to receive text messages from ABF Complete Auto. Message frequency may vary. Reply STOP to opt out or HELP for assistance.”

Record Retention

We maintain records of customer consent, including the date, time, and method by which consent was obtained, in accordance with applicable industry standards and regulatory requirements.

SMS Program Contact Information

If you have questions about this SMS program, your consent, or how your information is used, please contact us at:

See also our SMS Messaging Terms and Conditions.